If you have any questions, suggestions or just want to let us know how you like our product, you can always reach us at our toll free Customer Service line 1-888-516-1105. We're open from 9:00 am - 5:00 pm pacific.
We will gladly refund or exchange any product purchased directly from www.mybotto.com for a period of 30 days from the original date of purchase. We accept returns on products purchased directly from our online store; however, we cannot accept returns that were bought directly from our retailers, you will need to see specific retailer return policy for those products.
If you need to return products for a refund or exchange please call 1-888-516-1105 or email contact@mybotto.com. You can ship the product to the following address:
mybotto
2546 3rd Street, Suite 3
San Francisco, CA 94107
We're getting the word out to retail stores and distributors as fast as we can, because we know people are going to love mybotto. If you just can't wait, and need mybotto today, you can buy mybotto inverted bottle holders at the following locations in San Francisco:
San Francisco Museum of Modern Art
151 3rd Street San Francisco, CA 94103 http://museumstore.sfmoma.org/
Noe Valley: 1333 Castro Street, SF CA 94114
Marina: 2141 Chestnut Street, SF CA 94123
Castro: 498 Castro Street, SF CA 94114 Financial District: 456 Mission Street, SF CA 94105
Russian Hill: 1175 Columbus Avenue, SF CA 94133
Russian Hill: 2120 Polk Street, SF CA 94109